General Air Freight encompasses a variety of products.
All live animals on Serve Air travel as cargo and as Serve Air has always gone that little bit further for its customers, an online air waybill tracking service is provided for your peace of mind, so you know where your precious cargo is 24 hours a day, 7 days a week.
The acceptance of live animal consignments is subject to the conditions as described in the IATA's Live Animals Regulations and to Serve Air Regulations which are closely related to the type of animals, type of aircraft, temperature at origin, en-route and destination, and availability of animal attendant. The conditions applicable to acceptance of live animals are as follows:
Health and condition of animals: Animals in a consignment must not show any sign of illness. They must be well fed and watered. The carriage of animals in an advanced state of pregnancy is generally prohibited.
Packing: Packing must be clean, leak-proof and escape-proof to allow safe handling during carriage. A special "Live Animals" label shall be affixed with the handling instructions completed.
Food and additional articles: Additional articles such as food accompanying the shipment must be included in the chargeable weight and if being shipped as separate pieces, marked as forming part of the shipment.
Reservations: Confirmation must have been received of reserved space on flights and possible connecting flight(s) of other airlines up to the airport of destination.
Consolidation: Live animals may not be consolidated with other goods but a consolidated shipment may be wholly composed of live animals.
Documents: Import permit, Health documents, Shipper's Certification for Live Animals are generally required for every shipment of live animals.
Live Animals on Serve Air will only be accepted as Cargo under master airway bill.
With the high volume of regional orders we currently have, we need a solution that provides streamlined online ordering, bill of lading, labels and tracking capabilities to be able to support our clients' growing trade show schedules. Customer support is also crucial in our industry. ServeAir provides us with a total solution with complete online processing and excellent customer service to support the demands of the exhibit industry....
GMM Ltd.. Since 8 years
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Vodafone Ltd.. Since 4 years
We have had the pleasure of working with ServeAir since finding them in DRC. Their entire staff has always proved to be valuable allies in the daily transportation challenges related to the tradeshow business. ServeAir provides excellent customer service and always works with our best interests at the forefront in whatever type of move they’re doing for us at the time....
OMS Ltd.. Since 5 years
We’ve worked with ServeAir for a number of years. Service and quality keep us coming back. The staff is very responsive, either by phone or whatsapp, and takes excellent care of their clients. We ship low-volume but high value loads with very specific care & delivery demands – ServeAir always delivers. It is a pleasure to work with such a quality company
Bralima Ltd.. Since 6 years
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